FREE SHIPPING On all orders over $100
Australia Wide.

Flat Fee of $14.80 for all other orders.

Freight Shipped with Australia Post (Regular).

or Express Post charge of $18.80 for Australia Post (Express).

Our Policy is to ship your order the next business day from receiving your order. 

  • Shipping from our Shailer Park address we will choose a priority
    courier services like Australia Post, Aramex (Fastways) or Courier Please
    (depending on your address) .
  • If you have selected Express Post we will send your Express Post
    parcel by 3.30pm the following day (same day for some orders depending on
    peak times). 
  • If you have placed an order that is bulky or large and there is an
    excessive or unreasonable shipping charge, from our freight forwarders we
    reserve the right to charge any additional freight costs.  We will
    notify you either by phone or email to in advance to confirm and arrange
    payment. 
  • If you're local you can call and organise a time to collect your
    orders by phoning 1300 071 249.
  • Returns: Please read our Legal & Returns Policy for more
    information.

Returns Policy

Change of Mind

Due to the nature of supplements, we do not accept returns for change of
mind
, taste preference, or incorrect selection.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 7 days
with your order number and photos. We will replace or refund the affected item.

Allergies & Reactions

Returns are not accepted for allergic reactions or sensitivities. All
ingredients are listed on each product page—please check before purchase.

Delivery Issues

If a parcel is lost in transit, we will investigate with the carrier. Confirmed
lost items will be replaced or refunded. We are not liable for parcels
delivered to incorrect addresses provided at checkout.

 

*My Detoxify — Legal & Returns Policy 

General Disclaimer

My Detoxify provides nutritional supplements for general wellbeing. Products
and information on this website are not intended to diagnose, treat, cure or
prevent any disease
. Always consult your healthcare practitioner before
use, especially if pregnant, breastfeeding, taking medication or managing a
medical condition. Use products only as directed.

Accuracy & Availability

Product details, ingredients, pricing and availability may change without
notice. We reserve the right to correct any errors and cancel or amend orders
if necessary.

 

Contact

My Detoxify
Unit 15 & 16, Knobel Court, Shailer Park, QLD 4128
Mon–Fri, 8am–4pm (AEST)
Email: info@mydetoxify.com.au