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Shipping & Policy
FREE SHIPPING on all orders over $100 Australia wide
Flat fee of $14.80 for all other orders.
Freight shipped with Australia Post (Regular).
Or Express Post charge of $18.80 via Australia Post (Express).
Our policy is to ship your order the next business day after receiving your order.
-
Shipping from our Shailer Park address. We use priority courier services such as Australia Post, Aramex (Fastways) or Courier Please depending on your address.
-
If you select Express Post, we will send your parcel by 3:30pm the following business day (same day for some orders depending on peak times).
-
If your order is bulky or oversized and incurs additional freight charges from our couriers, we reserve the right to charge extra shipping costs. We will notify you by phone or email before proceeding.
-
If you're local, you can arrange pickup by calling 1300 071 249.
-
Returns: Please read our Legal & Returns Policy for more information.
Returns Policy
Change of Mind
Due to the nature of supplements, we do not accept returns for change of mind, taste preference, or incorrect selection.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, contact us within 7 days with your order number and photos. We will replace or refund the affected item.
Allergies & Reactions
We do not accept returns for allergic reactions or sensitivities. Please review ingredients before purchase.
Delivery Issues
If a parcel is lost in transit, we will investigate with the carrier. Confirmed lost items will be replaced or refunded. We are not responsible for parcels delivered to incorrect addresses provided at checkout.
My Detoxify — Legal & Returns Policy
General Disclaimer
My Detoxify provides nutritional supplements for general wellbeing. Products and information are not intended to diagnose, treat, cure or prevent any disease. Consult a healthcare professional before use, especially if pregnant, breastfeeding, taking medication, or managing a medical condition.
Accuracy & Availability
Product details, ingredients, pricing, and availability may change without notice. We reserve the right to correct errors and cancel or amend orders if necessary.
Contact
My Detoxify
Unit 15 & 16, Knobel Court, Shailer Park, QLD 4128
Mon–Fri, 8am–4pm (AEST)
Email: info@mydetoxify.com.au
FREE SHIPPING on all orders over $100 Australia wide
Flat fee of $14.80 for all other orders.
Freight shipped with Australia Post (Regular).
Or Express Post charge of $18.80 via Australia Post (Express).
Our policy is to ship your order the next business day after receiving your order.
- Shipping from our Shailer Park address. We use priority courier services such as Australia Post, Aramex (Fastways) or Courier Please depending on your address.
- If you select Express Post, we will send your parcel by 3:30pm the following business day (same day for some orders depending on peak times).
- If your order is bulky or oversized and incurs additional freight charges from our couriers, we reserve the right to charge extra shipping costs. We will notify you by phone or email before proceeding.
- If you're local, you can arrange pickup by calling 1300 071 249.
- Returns: Please read our Legal & Returns Policy for more information.
Returns Policy
Change of Mind
Due to the nature of supplements, we do not accept returns for change of mind, taste preference, or incorrect selection.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, contact us within 7 days with your order number and photos. We will replace or refund the affected item.
Allergies & Reactions
We do not accept returns for allergic reactions or sensitivities. Please review ingredients before purchase.
Delivery Issues
If a parcel is lost in transit, we will investigate with the carrier. Confirmed lost items will be replaced or refunded. We are not responsible for parcels delivered to incorrect addresses provided at checkout.
My Detoxify — Legal & Returns Policy
General Disclaimer
My Detoxify provides nutritional supplements for general wellbeing. Products and information are not intended to diagnose, treat, cure or prevent any disease. Consult a healthcare professional before use, especially if pregnant, breastfeeding, taking medication, or managing a medical condition.
Accuracy & Availability
Product details, ingredients, pricing, and availability may change without notice. We reserve the right to correct errors and cancel or amend orders if necessary.
Contact
My Detoxify
Unit 15 & 16, Knobel Court, Shailer Park, QLD 4128
Mon–Fri, 8am–4pm (AEST)
Email: info@mydetoxify.com.au